Zendesk

Zendesk Hook for MODX FormIt

Creator: Mat Dave Jones (matdave)

Need help installing this extra?

About Zendesk

Use this package to create and/or update tickets in your Zendesk formit integration.

Information

Released
March 24, 2022

Supported Database
MySQL

License
MIT

Supported Versions
2.0 - Current

Downloads
130

Documentation
Zendesk Documentation

Instructions

System Settings

| Key | Description | |-----|-------------| | zendesk.domain | The prefix domain of your Zendesk account, e.g. {{domain}}.zendesk.com | | zendesk.user | Authenticated user email address for your Zendesk account. Must have agent access. | | zendesk.token | API Token for your Zendesk account. |

Hook Options

| Option | Default | Description | |------------------|---------|--------------------------------------------------------------| | zdAllowNewTicket | true | Allows new tickets to be created | | zdAllowCommentTicket | true | Allows commenting on existing tickets (requires a ticket ID) | | zdAllowCommentClosed | false | Allow commenting on closed tickets | | zdPublicComment | true | Set comments as public | | zdTicketField | ticket | The field name for the ticket ID | | zdEmailField | email | The field name for the commenter email | | zdNameField | name | The field name for the commenter name | | zdCommentField | comment | The field name for the ticket message | | zdSubject | New Ticket from | The subject of a new ticket |

New in 1.0.3-pl

Initial Release

Current releases

1.0.3-pl
View | Download
March 24, 2022
2.0 - Current